Complete Enrollment Walkthrough: From Plan Selection to Digital Card
Watch the full 5-step enrollment process — choosing your plan, entering member information, verifying your email, creating your account, and receiving your digital membership card.
10:18Member Portal Tour: Every Feature in 10 Minutes
A complete walkthrough of the member dashboard — viewing your membership status, downloading your card, reviewing sharing history, and updating your account settings.
8:45How to Submit a Medical Sharing Request
Step-by-step video guide for submitting a sharing request — what documents to gather, how to upload them, and what to expect during the review process.
6:22Finding an In-Network Provider Anywhere in the World
How to use the Globalwide provider directory to locate doctors, hospitals, dental clinics, and specialists in over 100 countries, and how to verify their network status.
15:07Employer Onboarding: Setting Up Group Benefits for Your Team
HR administrators and benefits managers: watch this video to learn how to enroll your organization, add employees, manage the roster, and access the employer admin portal.
7:53Using Telehealth with Your Globalwide Membership
How to schedule a telehealth appointment, what to expect during the visit, how to share your membership credentials with the provider, and how to submit for sharing.
9:11Accessing Medical Assistance: Emergency and Non-Emergency Situations
When and how to contact the Globalwide 24/7 medical assistance line, what information to have ready, and how the assistance team coordinates care on your behalf.
11:29Provider Portal Tutorial: Claims Submission and Patient Verification
For healthcare providers in the Globalwide network — how to verify patient eligibility, submit claims, track payment status, and access clinical guidelines through the provider portal.